If you see stains, spots or dirt on the rug, it needs to be cleaned. However, it is always better to get your rug cleaned by professionals to avoid any damage.
The best way to care for your rug is to keep it clean and vacuumed regularly. Avoid using rotary beater attachments on your vacuum cleaner, and do not use any chemicals on the rug. In case of spills, blot with a white cotton cloth or natural sponge.
Yes, we offer cleaning services for pet stains and odors. It's important to get it cleaned as soon as possible to avoid any permanent damage.
The frequency of cleaning your rug depends on the foot traffic it has sustained. For rugs in high-traffic areas, we recommend professional cleaning every 3 to 5 years.
Yes, we offer rug repair services, including restoration, fringe replacement, moth proofing, and more. Please contact us to schedule an appointment.
We offer appraisal services for rugs. Please contact us to schedule an appointment or email us photos of the rug along with any pertinent information.
The turnaround time depends on the extent of the cleaning or repair work needed. We will provide you with an estimate of the turnaround time after inspecting the rug.
We accept cash, checks, and credit/debit cards.
Yes, we offer shipping services for rugs. Please contact us for more information on our shipping options.
We recommend scheduling an appointment to ensure that someone is available to assist you during your visit. However, walk-ins are welcome during our business hours.